Privacy

Who we are

AUCasinoLab publishes independent comparisons of Australian-facing online casinos. Editorial contact is listed on the contact page. We are not a casino, payment provider or counselling service.

What we collect

This website does not require registration and does not set advertising or analytics cookies of its own. Your browser may still send a standard request log to the host (IP address, user-agent, referring URL, time). Those logs are used to keep the site online and to investigate abuse—not to build a marketing profile.

If you email us, we keep the message and your address long enough to reply and to handle a follow-up. We do not sell that correspondence.

If you use the on-site chat assistant, see the section below. The widget may store recent messages in your browser via local storage so history survives a page change — that is not a site-wide account.

Chat assistant

When you send a message, the browser posts your message history (capped length), plus light page context (page title, URL and a short text snippet from the page), to our chat API at api-chat.net so we can answer about AUCasinoLab content. That request is processed using our AI provider (currently OpenAI) to generate a reply. Optional web-search tools may run when site context is thin. Do not paste passwords, payment details, ID documents or other sensitive personal data into chat. You can clear chat history by clearing site data / local storage in your browser.

Affiliate and outbound links

Buttons labelled “Claim bonus” are commercial links. Clicking them takes you to an operator (or a tracking hop). That operator has its own privacy policy, KYC rules and cookies. We do not control what they collect after you leave. Read their terms before you deposit. How those links are labelled: advertising disclosure.

Cookies

We do not currently drop tracking cookies, pixels or third-party ad tags on AUCasinoLab pages. The chat widget uses local storage, not advertising cookies. If that changes, this page will be updated before any non-essential cookie is switched on.

Embedded fonts load from Google Fonts. Google may process the request according to its own policies.

Children

Content is for adults 18+. We do not knowingly collect information from anyone under 18. If you believe a minor has contacted us, write to the address on the contact page and we will delete the message.

Your rights

If you are in Australia and want to know what we hold about you (typically only an email you sent), ask via the contact page. We will correct or delete that correspondence where we still have it.

Changes

We will date this page when the policy changes. Continued use of the site after an update means you have had a chance to read the new text.